Home use tests are a useful element in your proactive healthcare regime but are not intended to replace a consultation with your General Practitioner or other suitably qualified healthcare provider. If you have any concerns regarding your health always consult your Doctor.

 

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© Contemporama UK Limited 2010  

 

 

Terms & Conditions

Checkbox is a trading name of Contemporama UK Limited. We are a family owned and operated company based in Stockport, near Manchester, England.

We at CheckMyBody understand the difficulty some people may have in ordering a product based on an image and description and indeed about placing an order over the Internet. If this is so please feel fee to call us directly and we will assist you by taking your order by telephone. Give us a call on on 0161 286 9647 (Mon - Fri 8.30 am - 5.30pm).

If you do have any questions about any of our tests or require any additional information please contact us at salesdesk@checkmybody.co.uk and we will try our best to help you. Or again you can give us a call on 0161 286 9647 (Mon - Fri 8.30 am - 5.30pm).

We comply with the distance selling regulations.

These terms are in addition to and will not affect your statutory rights in any way.

Purchasing from Check My Body

Making a purchase is easy. Just browse our store, and add any items that you wish to buy into the basket. After you have finished, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

The easiest and quickest method of payment is with a credit card though we also accept postal orders, money orders and cheques which should be made payable to Contemporama Ltd. Please note, in the event that payment is made by cheque, we will only despatch goods upon its clearance. We may charge of £20.00 will made for every returned cheque to cover charges our bank will levy on us.

Tax Charges

If applicable, for orders made from the UK or the European Union, 17.5% VAT is included.

Limitation of Liability

As specifically stated on this site, neither the site, nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site or the products sold. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Your Privacy

We at Check My Body are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. As a customer your privacy is very important to us and we will NOT pass your details on to anyone else.

Once you have placed an order with us, your name and e-mail address will be added to our customer file. As a customer we may e-mail you from time to time to give you details of new products or to warn you the test you purchased from us is close to its expiry date. If you do not wish to receive any more e-mails from us, please send us an e-mail at salesdesk@checkmybody.co.uk and your details will be immediately removed from our mailing list.

We will never collect sensitive information about you without your explicit consent.

The type of information we will collect about you includes:

• Your name
• Address
• E-mail address
• Purchase details
• Credit/debit card details.
• Phone number

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by e-mailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We may in the future use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should e-mail us at salesdesk@checkmybody.co.uk.

Returns and Cancellation Policy

If you receive a shipment that you no longer require, is damaged or incorrect, Contemporama UK Ltd will provide a full refund or send a replacement. If you wish to return unwanted goods please E-mail us at .

salesdesk@checkmybody.co.uk

Once you have received the goods you have 7 days in which to return them to us. You will receive a full refund within 30 days of cancellation.

Because of the nature of the products we sell on this web site, we do ask that products be returned in an unused condition, in original packaging and complete with all documentation. Only unopened test kits may be returned. Opened test kits or any used goods cannot be returned. It is illegal to send through the mail any goods contaminated with human urine or blood.
Please ensure you clearly state the reason you would like a return or a replacement and send it back to us within 7 days of receiving your order.

Privacy of Order

All orders are shipped in plain outer covers with no indication of product type, or any other description of the product. The address label will have Private and Confidential typed on it. Our return address will also appear on the label as this is a Royal Mail requirement.

Security

We use the services of an independent company - Nochex - to provide secure payments facilities. Technical details regarding Nochex Security arrangements can be found on their web site www.nochex.com. Nochex are a UK company

Shipping Information

We aim to have all our products in Stock at all times. You will be notified by email when you place an order if there are any delays or products that are out of stock. If your item is not in stock, we will back order it for you. You will always be emailed with the option to cancel your order if you would rather not wait.

All of our outer packaging is discreet brown or white envelopes, grey postal bags or boxes with no company advertising or logos

UK Customers:

We will require a full delivery address when your order is placed. It is our policy that all products sold on our site are priced INCLUSIVE of V.A.T. . We aim for NEXT DAY DELIVERY via 1st class Royal Mail (excluding weekends and bank holidays). Any order received by us before 4.00pm Monday to Friday will be shipped the same day.

Your order can be sent by courier for an additional £5.95

Overseas Customers

We do not supply outside of the UK and Ireland.

Other Questions or Complaints

If there is any further information you require about our site please don't hesitate to phone, write or e-mail us. All contact details can be found on our contacts page.

If you have any complaints about our site or a purchased product, please e-mail us at complaints@checkmybody.co.uk, where your complaint will be dealt with fairly and efficiently. We do not want unhappy customers, our aim is to be a partner in your healthcare management.